{"id":27,"date":"2025-08-18T13:28:09","date_gmt":"2025-08-18T13:28:09","guid":{"rendered":"https:\/\/ecat.\/?page_id=27"},"modified":"2025-08-27T07:55:05","modified_gmt":"2025-08-27T07:55:05","slug":"cham-soc-khach-hang","status":"publish","type":"page","link":"https:\/\/ecat.\/?page_id=27","title":{"rendered":"Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng T\u1eadn T\u00e2m T\u1ea1i Nh\u00e0 C\u00e1i HM88 \u2013 Tr\u1ea3i Nghi\u1ec7m Kh\u00e1c Bi\u1ec7t"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><a href=/index.html"https:\/\/ecat.\/cham-soc-khach-hang\/\"><strong>Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng<\/strong><\/a> l\u00e0 y\u1ebfu t\u1ed1 \u0111\u01b0\u1ee3c nh\u00e0 c\u00e1i HM88 \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u, th\u1ec3 hi\u1ec7n r\u00f5 qua h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 \u0111a k\u00eanh, ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng v\u00e0 phong c\u00e1ch ph\u1ee5c v\u1ee5 chuy\u00ean nghi\u1ec7p. Kh\u00f4ng ch\u1ec9 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, \u0111\u1ed9i ng\u0169 CSKH c\u00f2n \u0111\u00f3ng vai tr\u00f2 \u0111\u1ed3ng h\u00e0nh c\u00f9ng ng\u01b0\u1eddi ch\u01a1i trong m\u1ecdi tr\u1ea3i nghi\u1ec7m c\u00e1 c\u01b0\u1ee3c \u2013 t\u1eeb b\u01b0\u1edbc \u0111\u1ea7u l\u00e0m quen \u0111\u1ebfn khi th\u00e0nh th\u1ea1o v\u00e0 chi\u1ebfn th\u1eafng.<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=/index.html"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fa990d;color:#fa990d\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fa990d;color:#fa990d\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Dich_vu_cham_soc_khach_hang_tai_HM88_co_gi_noi_bat\" >D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88 c\u00f3 g\u00ec n\u1ed5i b\u1eadt?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Doi_ngu_nhan_su_chuyen_nghiep_va_than_thien\" >\u0110\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 th\u00e2n thi\u1ec7n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#He_thong_ho_tro_da_kenh_hien_dai\" >H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 \u0111a k\u00eanh hi\u1ec7n \u0111\u1ea1i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Phuc_vu_247_%E2%80%93_Khong_de_nguoi_choi_cho\" >Ph\u1ee5c v\u1ee5 24\/7 \u2013 Kh\u00f4ng \u0111\u1ec3 ng\u01b0\u1eddi ch\u01a1i ch\u1edd<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Nhung_tinh_huong_pho_bien_can_den_cham_soc_khach_hang_tai_HM88\" >Nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn c\u1ea7n \u0111\u1ebfn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Huong_dan_dang_ky_va_xac_minh_tai_khoan\" >H\u01b0\u1edbng d\u1eabn \u0111\u0103ng k\u00fd v\u00e0 x\u00e1c minh t\u00e0i kho\u1ea3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Giai_quyet_su_co_nap_%E2%80%93_rut_tien\" >Gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 n\u1ea1p \u2013 r\u00fat ti\u1ec1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Ho_tro_su_kien_khuyen_mai_va_hoan_tra\" >H\u1ed7 tr\u1ee3 s\u1ef1 ki\u1ec7n, khuy\u1ebfn m\u00e3i v\u00e0 ho\u00e0n tr\u1ea3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Ho_tro_ky_thuat_giao_dien_va_trai_nghiem\" >H\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt, giao di\u1ec7n v\u00e0 tr\u1ea3i nghi\u1ec7m<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Cam_ket_va_nang_cap_khong_ngung_trong_dich_vu_khach_hang_HM88\" >Cam k\u1ebft v\u00e0 n\u00e2ng c\u1ea5p kh\u00f4ng ng\u1eebng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng HM88<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Lang_nghe_va_cai_tien_theo_phan_hoi_nguoi_dung\" >L\u1eafng nghe v\u00e0 c\u1ea3i ti\u1ebfn theo ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Ca_nhan_hoa_trai_nghiem_ho_tro\" >C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m h\u1ed7 tr\u1ee3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#An_toan_thong_tin_%E2%80%93_Cam_ket_bao_mat\" >An to\u00e0n th\u00f4ng tin \u2013 Cam k\u1ebft b\u1ea3o m\u1eadt<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Dao_tao_nhan_su_lien_tuc_theo_chuan_quoc_te\" >\u0110\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 li\u00ean t\u1ee5c theo chu\u1ea9n qu\u1ed1c t\u1ebf<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=/index.html"https:\/\/ecat.\/?page_id=27\/#Loi_ket\" >L\u1eddi k\u1ebft<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Dich_vu_cham_soc_khach_hang_tai_HM88_co_gi_noi_bat\"><\/span><b>D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88 c\u00f3 g\u00ec n\u1ed5i b\u1eadt?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1eb1ng sau s\u1ef1 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd c\u1ee7a <a href=/index.html"https:\/\/ecat.\/\"><strong>nh\u00e0 c\u00e1i HM88<\/strong><\/a> l\u00e0 h\u1ec7 th\u1ed1ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ea7u t\u01b0 ch\u1ec9n chu t\u1eeb con ng\u01b0\u1eddi \u0111\u1ebfn c\u00f4ng ngh\u1ec7. V\u1edbi m\u1ee5c ti\u00eau x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi ng\u01b0\u1eddi ch\u01a1i, nh\u00e0 c\u00e1i n\u00e0y kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn \u0111\u1ec3 mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t, 24\/7 kh\u00f4ng gi\u00e1n \u0111o\u1ea1n.<\/span><\/p>\n<figure id=\"attachment_198\" aria-describedby=\"caption-attachment-198\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-198\" src=/index.html"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Dich-vu-cham-soc-khach-hang-tai-HM88-co-gi-noi-bat.webp\" alt=\"D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88 c\u00f3 g\u00ec n\u1ed5i b\u1eadt\" width=\"800\" height=\"400\" srcset=\"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Dich-vu-cham-soc-khach-hang-tai-HM88-co-gi-noi-bat.webp 800w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Dich-vu-cham-soc-khach-hang-tai-HM88-co-gi-noi-bat-300x150.webp 300w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Dich-vu-cham-soc-khach-hang-tai-HM88-co-gi-noi-bat-768x384.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-198\" class=\"wp-caption-text\">D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88 c\u00f3 g\u00ec n\u1ed5i b\u1eadt<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Doi_ngu_nhan_su_chuyen_nghiep_va_than_thien\"><\/span><b>\u0110\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 th\u00e2n thi\u1ec7n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m khi\u1ebfn Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng t\u1ea1i HM88 t\u1ea1o d\u1ea5u \u1ea5n m\u1ea1nh m\u1ebd ch\u00ednh l\u00e0 \u0111\u1ed9i ng\u0169 t\u01b0 v\u1ea5n vi\u00ean \u0111\u01b0\u1ee3c tuy\u1ec3n ch\u1ecdn v\u00e0 \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u01b0 v\u1ea5n vi\u00ean 3 ng\u00f4n ng\u1eef: H\u1ed7 tr\u1ee3 ti\u1ebfng Vi\u1ec7t, ti\u1ebfng Anh v\u00e0 ti\u1ebfng Trung, ph\u1ee5c v\u1ee5 c\u1ea3 ng\u01b0\u1eddi ch\u01a1i trong n\u01b0\u1edbc l\u1eabn qu\u1ed1c t\u1ebf.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u00e0o t\u1ea1o \u0111\u1ecbnh k\u1ef3: Nh\u00e2n s\u1ef1 th\u01b0\u1eddng xuy\u00ean \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c v\u1ec1 s\u1ea3n ph\u1ea9m, k\u1ef9 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00e1i \u0111\u1ed9 nhi\u1ec7t t\u00ecnh: Lu\u00f4n ni\u1ec1m n\u1edf, h\u1ed7 tr\u1ee3 t\u1eadn t\u00e2m b\u1ea5t k\u1ec3 th\u1eddi \u0111i\u1ec3m ng\u01b0\u1eddi ch\u01a1i c\u1ea7n.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"He_thong_ho_tro_da_kenh_hien_dai\"><\/span><b>H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 \u0111a k\u00eanh hi\u1ec7n \u0111\u1ea1i<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00f4ng c\u00f2n gi\u1edbi h\u1ea1n \u1edf h\u00ecnh th\u1ee9c chat truy\u1ec1n th\u1ed1ng, Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng t\u1ea1i HM88 ph\u1ee7 s\u00f3ng r\u1ed9ng r\u00e3i tr\u00ean m\u1ecdi n\u1ec1n t\u1ea3ng ph\u1ed5 bi\u1ebfn.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Live chat tr\u1ef1c ti\u1ebfp: H\u1ed7 tr\u1ee3 trong 5 \u2013 10 gi\u00e2y.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Zalo v\u00e0 Telegram: K\u1ebft n\u1ed1i nhanh, th\u00f4ng b\u00e1o t\u1ee9c th\u1eddi, ti\u1ec7n l\u1ee3i cho ng\u01b0\u1eddi d\u00f9ng di \u0111\u1ed9ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email h\u1ed7 tr\u1ee3 ri\u00eang: Ph\u1ee5c v\u1ee5 c\u00e1c y\u00eau c\u1ea7u li\u00ean quan \u0111\u1ebfn x\u00e1c minh t\u00e0i kho\u1ea3n, s\u1ef1 c\u1ed1 giao d\u1ecbch\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ed5ng \u0111\u00e0i n\u1ed9i b\u1ed9: Ph\u00f9 h\u1ee3p cho c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u1ea9n c\u1ea5p ho\u1eb7c c\u1ea7n h\u01b0\u1edbng d\u1eabn chi ti\u1ebft.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Phuc_vu_247_%E2%80%93_Khong_de_nguoi_choi_cho\"><\/span><b>Ph\u1ee5c v\u1ee5 24\/7 \u2013 Kh\u00f4ng \u0111\u1ec3 ng\u01b0\u1eddi ch\u01a1i ch\u1edd<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">D\u00f9 b\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 v\u00e0o n\u1eeda \u0111\u00eam hay s\u00e1ng s\u1edbm, HM88 lu\u00f4n s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5. H\u1ec7 th\u1ed1ng chia ca tr\u1ef1c linh ho\u1ea1t \u0111\u1ea3m b\u1ea3o m\u1ed7i y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec1u \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd k\u1ecbp th\u1eddi.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1eddi gian ph\u1ea3n h\u1ed3i trung b\u00ecnh: Ch\u1ec9 t\u1eeb 15 \u2013 30 gi\u00e2y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ef7 l\u1ec7 x\u1eed l\u00fd ngay trong l\u1ea7n \u0111\u1ea7u ti\u00ean: Tr\u00ean 95%.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Nhung_tinh_huong_pho_bien_can_den_cham_soc_khach_hang_tai_HM88\"><\/span><b>Nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn c\u1ea7n \u0111\u1ebfn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh tham gia c\u00e1 c\u01b0\u1ee3c t\u1ea1i HM88, ng\u01b0\u1eddi ch\u01a1i c\u00f3 th\u1ec3 g\u1eb7p nhi\u1ec1u t\u00ecnh hu\u1ed1ng kh\u00e1c nhau c\u1ea7n \u0111\u1ebfn s\u1ef1 h\u1ed7 tr\u1ee3. D\u1ecbch v\u1ee5 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng s\u1ebd l\u00e0 n\u01a1i \u0111\u1ed3ng h\u00e0nh \u0111\u00e1ng tin c\u1eady gi\u00fap b\u1ea1n th\u00e1o g\u1ee1 t\u1eebng v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch nhanh g\u1ecdn v\u00e0 ch\u00ednh x\u00e1c.<\/span><\/p>\n<figure id=\"attachment_199\" aria-describedby=\"caption-attachment-199\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-199\" src=/index.html"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Nhung-tinh-huong-pho-bien-can-den-cham-soc-khach-hang-tai-HM88.webp\" alt=\"Nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn c\u1ea7n \u0111\u1ebfn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88\" width=\"800\" height=\"400\" srcset=\"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Nhung-tinh-huong-pho-bien-can-den-cham-soc-khach-hang-tai-HM88.webp 800w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Nhung-tinh-huong-pho-bien-can-den-cham-soc-khach-hang-tai-HM88-300x150.webp 300w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Nhung-tinh-huong-pho-bien-can-den-cham-soc-khach-hang-tai-HM88-768x384.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-199\" class=\"wp-caption-text\">Nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn c\u1ea7n \u0111\u1ebfn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i HM88<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Huong_dan_dang_ky_va_xac_minh_tai_khoan\"><\/span><b>H\u01b0\u1edbng d\u1eabn \u0111\u0103ng k\u00fd v\u00e0 x\u00e1c minh t\u00e0i kho\u1ea3n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi ch\u01a1i m\u1edbi, vi\u1ec7c t\u1ea1o t\u00e0i kho\u1ea3n v\u00e0 x\u00e1c minh danh t\u00ednh c\u00f3 th\u1ec3 h\u01a1i r\u1ed1i r\u1eafm.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u01b0 v\u1ea5n b\u01b0\u1edbc \u0111i c\u1ee5 th\u1ec3: C\u00e1ch \u0111i\u1ec1n th\u00f4ng tin ch\u00ednh x\u00e1c, \u1ea3nh CMND\/CCCD c\u1ea7n ch\u1ee5p th\u1ebf n\u00e0o.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u1eed l\u00fd khi b\u1ecb t\u1eeb ch\u1ed1i x\u00e1c minh: CSKH gi\u1ea3i th\u00edch l\u00fd do v\u00e0 h\u1ed7 tr\u1ee3 g\u1eedi l\u1ea1i th\u00f4ng tin \u0111\u00fang chu\u1ea9n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">G\u1ee3i \u00fd b\u1ea3o m\u1eadt t\u00e0i kho\u1ea3n: K\u00e8m theo c\u00e1c tips t\u1ea1o m\u1eadt kh\u1ea9u an to\u00e0n, tr\u00e1nh b\u1ecb chi\u1ebfm \u0111o\u1ea1t.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Giai_quyet_su_co_nap_%E2%80%93_rut_tien\"><\/span><b>Gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 n\u1ea1p \u2013 r\u00fat ti\u1ec1n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">D\u00f9 h\u1ec7 th\u1ed1ng giao d\u1ecbch c\u1ee7a HM88 r\u1ea5t m\u01b0\u1ee3t m\u00e0, \u0111\u00f4i l\u00fac s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt v\u1eabn c\u00f3 th\u1ec3 x\u1ea3y ra.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ti\u1ec1n n\u1ea1p ch\u01b0a v\u00e0o t\u00e0i kho\u1ea3n: Nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn nhanh ch\u00f3ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">R\u00fat ti\u1ec1n b\u1ecb treo, ch\u1eadm x\u1eed l\u00fd: T\u01b0 v\u1ea5n vi\u00ean ki\u1ec3m tra nguy\u00ean nh\u00e2n, h\u01b0\u1edbng d\u1eabn ch\u1ec9nh s\u1eeda ho\u1eb7c x\u1eed l\u00fd h\u1ed9.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ki\u1ec3m tra tr\u1ea1ng th\u00e1i giao d\u1ecbch: Gi\u00fap ng\u01b0\u1eddi ch\u01a1i y\u00ean t\u00e2m trong t\u1eebng thao t\u00e1c t\u00e0i ch\u00ednh.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Ho_tro_su_kien_khuyen_mai_va_hoan_tra\"><\/span><b>H\u1ed7 tr\u1ee3 s\u1ef1 ki\u1ec7n, khuy\u1ebfn m\u00e3i v\u00e0 ho\u00e0n tr\u1ea3<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V\u1edbi r\u1ea5t nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i h\u1ea5p d\u1eabn, kh\u00f4ng ph\u1ea3i ai c\u0169ng theo k\u1ecbp th\u1ec3 l\u1ec7 v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111i k\u00e8m.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u1ea3i th\u00edch c\u00e1ch tham gia s\u1ef1 ki\u1ec7n: H\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc c\u1ee5 th\u1ec3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ki\u1ec3m tra ho\u00e0n tr\u1ea3\/\u0111i\u1ec1u ki\u1ec7n nh\u1eadn th\u01b0\u1edfng: Truy xu\u1ea5t d\u1eef li\u1ec7u v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i nhanh g\u1ecdn.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eafc nh\u1edf khuy\u1ebfn m\u00e3i \u0111ang di\u1ec5n ra: Gi\u00fap ng\u01b0\u1eddi ch\u01a1i kh\u00f4ng b\u1ecf l\u1ee1 c\u01a1 h\u1ed9i.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Ho_tro_ky_thuat_giao_dien_va_trai_nghiem\"><\/span><b>H\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt, giao di\u1ec7n v\u00e0 tr\u1ea3i nghi\u1ec7m<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00f4ng ph\u1ea3i ai c\u0169ng r\u00e0nh v\u1ec1 c\u00f4ng ngh\u1ec7, nh\u1ea5t l\u00e0 v\u1edbi nh\u1eefng ng\u01b0\u1eddi ch\u01a1i trung ni\u00ean.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u01b0\u1edbng d\u1eabn t\u1ea3i app HM88: T\u1eeb c\u00e0i \u0111\u1eb7t, \u0111\u0103ng nh\u1eadp \u0111\u1ebfn t\u1ed1i \u01b0u h\u00f3a s\u1eed d\u1ee5ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u1eafc ph\u1ee5c l\u1ed7i giao di\u1ec7n: Khi g\u1eb7p s\u1ef1 c\u1ed1 nh\u01b0 \u0111\u1ee9ng h\u00ecnh, lag, kh\u00f4ng hi\u1ec3n th\u1ecb tr\u1eadn \u0111\u1ea5u.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m tr\u00ean thi\u1ebft b\u1ecb: T\u01b0 v\u1ea5n d\u00f9ng tr\u00ecnh duy\u1ec7t ph\u00f9 h\u1ee3p ho\u1eb7c d\u1ecdn b\u1ed9 nh\u1edb m\u00e1y.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Cam_ket_va_nang_cap_khong_ngung_trong_dich_vu_khach_hang_HM88\"><\/span><b>Cam k\u1ebft v\u00e0 n\u00e2ng c\u1ea5p kh\u00f4ng ng\u1eebng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng HM88<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">M\u1ed9t h\u1ec7 th\u1ed1ng Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng chuy\u00ean nghi\u1ec7p kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c ph\u1ea3n h\u1ed3i nhanh m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n qua s\u1ef1 ch\u1ee7 \u0111\u1ed9ng, tinh t\u1ebf v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m d\u00e0i l\u00e2u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n<figure id=\"attachment_201\" aria-describedby=\"caption-attachment-201\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-201\" src=/index.html"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Cam-ket-va-nang-cap-khong-ngung-trong-dich-vu-khach-hang-HM88.webp\" alt=\"Cam k\u1ebft v\u00e0 n\u00e2ng c\u1ea5p kh\u00f4ng ng\u1eebng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng HM88\" width=\"800\" height=\"400\" srcset=\"https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Cam-ket-va-nang-cap-khong-ngung-trong-dich-vu-khach-hang-HM88.webp 800w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Cam-ket-va-nang-cap-khong-ngung-trong-dich-vu-khach-hang-HM88-300x150.webp 300w, https:\/\/ecat.\/wp-content\/uploads\/2025\/08\/Cam-ket-va-nang-cap-khong-ngung-trong-dich-vu-khach-hang-HM88-768x384.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-201\" class=\"wp-caption-text\">Cam k\u1ebft v\u00e0 n\u00e2ng c\u1ea5p kh\u00f4ng ng\u1eebng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng HM88<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Lang_nghe_va_cai_tien_theo_phan_hoi_nguoi_dung\"><\/span><b>L\u1eafng nghe v\u00e0 c\u1ea3i ti\u1ebfn theo ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HM88 lu\u00f4n ch\u1ee7 \u0111\u1ed9ng kh\u1ea3o s\u00e1t v\u00e0 thu th\u1eadp \u00fd ki\u1ebfn t\u1eeb ng\u01b0\u1eddi ch\u01a1i \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh v\u00e0 d\u1ecbch v\u1ee5 sao cho s\u00e1t v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ed9p th\u01b0 g\u00f3p \u00fd: T\u00edch h\u1ee3p ngay tr\u00ean giao di\u1ec7n ch\u00ednh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u1ea3o s\u00e1t \u0111\u1ecbnh k\u1ef3 qua email: Nh\u1eb1m \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n vi\u00ean v\u00e0 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1eadp nh\u1eadt k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n: Theo t\u1eebng \u0111\u1ee3t khuy\u1ebfn m\u00e3i, thay \u0111\u1ed5i giao di\u1ec7n hay c\u1eadp nh\u1eadt s\u1ea3n ph\u1ea9m m\u1edbi.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Ca_nhan_hoa_trai_nghiem_ho_tro\"><\/span><b>C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m h\u1ed7 tr\u1ee3<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HM88 kh\u00f4ng \u0111\u1ed1i x\u1eed v\u1edbi ng\u01b0\u1eddi ch\u01a1i nh\u01b0 nh\u1eefng con s\u1ed1 trong h\u1ec7 th\u1ed1ng. Thay v\u00e0o \u0111\u00f3, m\u1ed7i t\u00e0i kho\u1ea3n \u0111\u1ec1u c\u00f3 l\u1ecbch s\u1eed h\u1ed7 tr\u1ee3 ri\u00eang, gi\u00fap CSKH ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n trong l\u1ea7n li\u00ean h\u1ec7 k\u1ebf ti\u1ebfp.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eadn di\u1ec7n ng\u01b0\u1eddi ch\u01a1i th\u00e2n thi\u1ebft: T\u01b0 v\u1ea5n theo h\u1ed3 s\u01a1 c\u00e1 c\u01b0\u1ee3c, h\u00e0nh vi, ng\u00f4n ng\u1eef.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u01b0 v\u1ea5n \u01b0u \u0111\u00e3i ri\u00eang bi\u1ec7t: Theo nh\u00f3m th\u00e0nh vi\u00ean th\u01b0\u1eddng \u2013 VIP \u2013 VVIP.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n lo\u1ea1i y\u00eau c\u1ea7u n\u00e2ng cao: Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u1ee9c t\u1ea1p s\u1ebd \u0111\u01b0\u1ee3c CSKH c\u1ea5p cao x\u1eed l\u00fd ri\u00eang.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"An_toan_thong_tin_%E2%80%93_Cam_ket_bao_mat\"><\/span><b>An to\u00e0n th\u00f4ng tin \u2013 Cam k\u1ebft b\u1ea3o m\u1eadt<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng t\u1ea1i HM88 tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t c\u00e1c nguy\u00ean t\u1eafc b\u1ea3o m\u1eadt, \u0111\u1ea3m b\u1ea3o to\u00e0n b\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n v\u00e0 d\u1eef li\u1ec7u giao d\u1ecbch kh\u00f4ng b\u1ecb r\u00f2 r\u1ec9.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00e3 h\u00f3a 2 chi\u1ec1u khi chat<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u01b0u tr\u1eef b\u1ea3o m\u1eadt t\u1ea1i m\u00e1y ch\u1ee7 ri\u00eang<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quy tr\u00ecnh x\u00e1c minh \u0111a l\u1edbp tr\u01b0\u1edbc khi x\u1eed l\u00fd giao d\u1ecbch<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Dao_tao_nhan_su_lien_tuc_theo_chuan_quoc_te\"><\/span><b>\u0110\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 li\u00ean t\u1ee5c theo chu\u1ea9n qu\u1ed1c t\u1ebf<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed9i ng\u0169 CSKH \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ecbnh k\u1ef3 theo c\u00e1c chu\u1ea9n m\u1ef1c d\u1ecbch v\u1ee5 qu\u1ed1c t\u1ebf, gi\u00fap h\u1ecd lu\u00f4n \u1edf tr\u1ea1ng th\u00e1i s\u1eb5n s\u00e0ng \u2013 l\u1ecbch thi\u1ec7p \u2013 ch\u00ednh x\u00e1c.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thi k\u1ef9 n\u0103ng v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1eadp nh\u1eadt h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng m\u1edbi nh\u1ea5t trong ng\u00e0nh c\u00e1 c\u01b0\u1ee3c<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Loi_ket\"><\/span><b>L\u1eddi k\u1ebft<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">D\u1ecbch v\u1ee5 <strong>Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng<\/strong> t\u1ea1i HM88 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ch\u1ee9c n\u0103ng ph\u1ee5 tr\u1ee3 m\u00e0 l\u00e0 tr\u00e1i tim c\u1ee7a to\u00e0n b\u1ed9 tr\u1ea3i nghi\u1ec7m c\u00e1 c\u01b0\u1ee3c. V\u1edbi s\u1ef1 \u0111\u1ea7u t\u01b0 b\u00e0i b\u1ea3n t\u1eeb c\u00f4ng ngh\u1ec7 \u0111\u1ebfn con ng\u01b0\u1eddi, HM88 \u0111\u00e3 \u2013 \u0111ang \u2013 v\u00e0 s\u1ebd lu\u00f4n l\u00e0 \u0111\u1ecba ch\u1ec9 tin c\u1eady cho nh\u1eefng ai t\u00ecm ki\u1ebfm m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u00e1 c\u01b0\u1ee3c th\u00e2n thi\u1ec7n, minh b\u1ea1ch v\u00e0 lu\u00f4n s\u1eb5n s\u00e0ng \u0111\u1ed3ng h\u00e0nh.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 \u0111\u01b0\u1ee3c nh\u00e0 c\u00e1i HM88 \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u, th\u1ec3 hi\u1ec7n r\u00f5 qua h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 \u0111a k\u00eanh, ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng v\u00e0 phong c\u00e1ch ph\u1ee5c v\u1ee5 chuy\u00ean nghi\u1ec7p. 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